Shipping policy

Introduction

At GUSICA, we strive to deliver your handloom and handicraft products in a timely and efficient manner. This Shipping Policy outlines our practices and procedures for shipping and delivery.

1. Shipping Locations

We currently offer shipping to locations within India. For international shipping inquiries, please contact us directly at [Email Address] or call 079 2661 1823.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days after confirmation. Processing time may vary depending on product availability and order volume.
  • Business Days: Our business days are Monday through Friday, excluding public holidays.

3. Shipping Methods and Delivery Times

  • Shipping Methods: We use a variety of reliable shipping carriers to deliver your orders. The choice of carrier may vary based on your location and shipping method selected.
  • Delivery Times: Estimated delivery times are provided at checkout and may range from 3 to 10 business days, depending on your location and the shipping method selected. These are estimates and not guaranteed delivery times.

4. Shipping Charges

  • Standard Shipping: Standard shipping charges are calculated based on the weight of your order and your shipping location. The shipping cost will be displayed at checkout.
  • Free Shipping: We may offer free shipping promotions from time to time. These promotions will be specified on our website and are subject to terms and conditions.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the status of your delivery.

6. Delivery Issues

  • Missing or Delayed Orders: If your order does not arrive within the estimated delivery time or you encounter any issues with your shipment, please contact our customer support team at [Email Address] or call 079 2661 1823 for assistance.
  • Incorrect Address: It is your responsibility to provide accurate shipping information. GUSICA is not responsible for delays or issues resulting from incorrect or incomplete addresses provided by you.

7. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
  • Restricted Areas: Some remote or restricted areas may not be eligible for standard shipping. We will notify you if your location is affected.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Refund Policy. This policy is an integral part of our Shipping Policy and outlines procedures for handling returned or exchanged items.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our shipping practices.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at [Email Address] or call 079 2661 1823.

Thank you for choosing GUSICA. We are dedicated to providing you with exceptional service and ensuring that your orders are delivered promptly and securely.